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Remote Support PDF Print E-mail
Written by Derek Kingaby   
Monday, 23 March 2009 10:40

Setup the MakeITEasy connection icon on your computer.

Computer and connected to the internet.

  1. Click Start, Control Panel
  2. Click the link 'Switch to classic view', (if not already selected) in the top left of the window.
  3. Double click the Network Connections icon.
  4. Click on Create a new connection (XP home) , top left of screen Or click the New connection wizard icon (XP Pro)
  5. The 'dial-up wizard' may start, if so type 020 into the local area code and click OK and OK.
  6. The 'new connection wizard' should now start, click Next to continue.
  7. Choose 'Connect to the network at my workplace' (Option 2) and click Next.
  8. Choose 'Virtual Private Network connection' (Option 2) and click Next.
  9. Type MakeITEasy in the 'Company Name' field and click Next.
  10. For the option 'Do not dial an this initial connection' and click Next.
  11. In the 'Host name or IP address' field, enter the server that you were given in the confirmation email and click Next.
  12. Place a tick in the box next to 'Add a shortcut to this connection to my desktop' and click Finish.
  13. Click No to close the window.
  14. Right-click on the 'MakeITEasy' icon in the Network Connections window and choose 'Properties'.
  15. Select the Options tab
  16. Untick the option marked "Include Windows logon domain"
  17. Activate the Networking tab and click on the Settings button.
  18. Make sure all options are unticked, then confirm the dialog with 'OK'.
  19. Activate the Security tab ensure the setting "Require data encryption (disconnect if none) is ticked"
  20. Now confirm the 'Properties' window with OK.
Last Updated ( Monday, 23 March 2009 10:48 )
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